Sunday, April 13, 2008

Letter to Idaman Sutera Management

IDAMAN SUTERA OWNERS’ AND RESIDENTS’COMMITTEE
c/o Unit B-3-7, Idaman Sutera Condominium, No.2, Jalan 13/21D, Medan Idaman, 53100 Kuala Lumpur

Our Ref: ISORA/21/09/06/ccn

Date: 21st September 2006

Idaman Sutera Management Services Sdn Bhd
Lot 169, Jalan Ibu Kota Kanan, Medan Idaman,
53100 Kuala Lumpur

Attn: Mr. Tony Ng

RE: IDAMAN SUTERA CONDOMINIUM

We have come to understand that there is a new Management Company taken over YBR Management Services Sdn Bhd. But the Residents & Committee have been informed officially of such change.

In view of the many complaints from the residents, we are highlighting the complaints:
Boom gates are malfunctions for the past three weeks
Badminton Courts Lights are out of service
The lights of at the fence are not functioning
Car parks light are not switched on at the appropriate timing (evening) after 7p.m.
The lift door of the 7th Floor of Block A cannot be fully opened
The personnel of the previous security company are found working again.
Swimming Pool facility had been abused. (Non Residents are using the facility to conduct swimming lessons.)
The library is still unfurnished and ceiling fan is faulty.

We would appreciate if you could provide a proper explanation and appropriate action to tackle against the above complaints in 14 days.

Thank you.

Yours faithfully,
IDAMAN SUTERA OWNERS’ AND RESIDENTS’ COMMITTEE


FOONG CHOONG CHING
President
c.c. Kementerian Perumahan Dan Kerajaan Tempatan-Pn Asiah Binti Othman
Member of Parliament Wangsa Maju-YB Yew Teong Look

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